Nights tab

When you access a Guest Folio or Stay, the second tab that is available on the Folio screen is the Nights tab.

(Note: The Nights Pick-Up tab is the second tab of the Group Main Folio screen).

The Nights tab allows you to view each night of the Reservation, and the room type, room number, room rate, and number of rooms per night.

Note: This Help Topic is for the Nights tab only. For more information on the other areas of the Folio screen, please see Stay Information Overview.

 

Modify Folio

Select Modify Folio from the Action Bar

Action Bar for Skyware Systems with words

OR

Click Modify Folio from the Registration section of the Full Menu.

Click the icon on the left for the Full menu.

Full Menu Icon

This will display the Full menu in a tabular form, with four sections, Registration, Status, Cashier and Other.

Full Menu Table

The section on the top left here is the Registration section.

Registration section of Full Menu

Click on Modify Folio.

Registration section of the Full Menu with Modify Folio option selected

 

Select Folio screen

Currently the screen has no (Stay Information) Folios displayed. There are various options for you to select from.

Note: The default setting for the screen is to have the In-House option box checked. If the Folio you wish to search is in this group, you need only click the <<Press to Search>> link to activate the search.

Depending on the folio you are looking for, use the checkboxes across the top to generate a list of the types of Folios indicated.

In-House: Folios of Guests who are currently occupying your property.

Reservations : Folios of Guests who are not currently occupying your property but have a reservation to do so.

Groups (In-house): Folios of Guests from a group booking that are currently occupying your property.

Groups (Reservations): Folios of Guests from a group booking that are not currently occupying your property but have a reservation to do so.

Cancellations: Any Folios from Reservations made that have subsequently been canceled.

History: Any Folios for stays that have already taken place.

No Shows: Any Folios from Reservations made that never took place but were not officially canceled.

Wait List: Any Folios from Reservations made that were placed on the Wait List for some reason (for example the Guest requested a King bed, or a Group rate, that was not currently available).

Note: You DO NOT have to click <<Press to Search>>, checking any box will automatically display the list of Folios.

Note: Clicking the small "All" button will automatically select all possible options AND display the search results.

If the list provided is very large, use the search fields to enter information and limit the search results. See Searching for Guests/Groups for more details.

Then click the <<Press to Search>> link. This will display the results below the <<Press to Search>> link, with a list of how many Folios were retrieved, and the option to display the list in a new window.

Note: When entering information into the search fields, you do NOT need to hit return or enter - if you do so, this is the equivalent of clicking the <<Press to Search>> link and will generate the search.

 

From the search results, click the row of the Folio you want to view or modify.

Select Folio screen with available options listed to select from

 

When you select a Folio the Main Folio screen will open.

Main Folio screen for selected Guest stay

The Main Folio screen by default will open with the Stay Information (Stay Info) tab displayed.

Click the Nights tab to activate it.

Main Folio screen with the Nights tab open

The nights covered by the reservation are displayed within the tab, with each reservation night being a separate entry in the section, showing the Day, Date, Room Type, Room Number (if assigned), Room Rate and number of rooms for that night.

 

Note: The Night Section information is read only. To change any of the information here you will need to use the Modify Stay button in the local tool bar to open the Reservation screen and alter the information there. Once saved, the new information will now be displayed on the Main Folio screen.

 

Date Updated September 16, 2020